Effective Date: 1/1/2025

1. Introduction

WoWKonnet (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and share information about users of our mobile application (“App”). By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

a. Personal Information

• Name
• Contact details (email, phone number)
• Location information (only with your consent)
• Payment details (processed securely by third-party payment providers)

b. Non-Personal Information

• Device information (e.g., device type, operating system)
• Usage data (e.g., time spent on the App, features accessed)
• Analytics data (collected via third-party services such as Google Analytics)

3. How We Use Your Information

The information we collect is used to:

• Facilitate connections between service providers and users
• Process payments and manage transactions
• Provide customer support
• Improve our App and services
• Send promotional and informational communications (with your consent)
• Ensure security and prevent fraud

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service providers and users to facilitate transactions
• Third-party service providers (e.g., payment processors, analytics tools)
• Law enforcement or regulatory bodies when required by law
• Affiliates or partners with your consent

5. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Opt-out of marketing communications or data collection for analytics.

To exercise these rights, contact us at admin@wowkonnet.com.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure. Use the App at your own risk.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

8. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing information.

9. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or other appropriate means. Your continued use of the App constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

WoWKonnet
Kumasi, Ghana
admin@wowkonnet.com
+233 (055) 360-7931

12. Governing Law

This Privacy Policy is governed by the laws of Ghana. Any disputes shall be resolved in accordance with the applicable laws of Ghana.